Effective date: September 2026

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M&L Home Improvements ("M&L," "we," "us," or "our") respects your privacy. This policy explains what information we collect through our website, mnlhomeimprovements.ca, how we use it, and your rights regarding it. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

 

Information We Collect

We collect information you provide directly to us — including your name, phone number, email address, and any details you share when you submit our contact/quote form or reach out to us. We also automatically collect certain technical information when you visit our site, such as your IP address, browser type, device information, and how you interact with our pages, through cookies and similar technologies.

 

How We Use Your Information

We use the information we collect to respond to your inquiries, prepare and provide quotes, deliver our services, follow up about your project, and improve our website. We may also use it to measure and improve our advertising, including showing you relevant ads.

 

Cookies and Tracking Technologies

Our website uses cookies and tracking tools, including services provided by Wix (our website host), Google (Google Analytics and Google Ads), and Meta (the Meta Pixel). These help us understand site traffic, measure ad performance, and show ads to people who have visited our site (remarketing). You can control or disable cookies through your browser settings; doing so may affect how the site functions.

 

How We Share Your Information

We do not sell your personal information. We share it only with trusted service providers who help us operate our business and website — such as our hosting, analytics, and advertising providers named above — and only as needed for those purposes. We may also disclose information where required by law.

 

Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.

 

Your Rights

You have the right to access the personal information we hold about you and to request corrections. You may also withdraw your consent or ask us to stop contacting you at any time. To make any of these requests, contact us using the details below.

 

Security

We take reasonable steps to protect your personal information against loss, theft, and unauthorized access. However, no method of transmission over the internet is completely secure.

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Third-Party Links

Our site may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

 

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

 

Contact Us

If you have questions about this policy or your personal information, contact us at

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M&L Home Improvements

Vaughan, Ontario

Phone: 437-221-1700

Email: mnldirectory@gmail.com